FREQUENTLY ASKED QUESTIONS

At Opposition Thread, we take privacy seriously. We understand that you trust us with your personal information and we strive to keep that information safe. A privacy policy is a statement that discloses some or all the ways a website collects, uses, discloses, and manages the data of its visitors and customers. It fulfils a legal requirement to protect a visitor or client's privacy.

We collect information such as name, address, email, and phone number in order to process orders and communicate with customers. We also collect browsing data and transaction history to help us improve our website and customer experience.

We use industry-standard encryption and security measures to protect your personal information from unauthorized access. We also limit access to your information to only those who need it for business purposes.

We only share your information with third parties who help us fulfill orders and improve our website. We never sell or share your information for marketing purposes.

You can update your personal information by logging into your account on our website. If you would like to delete your information, please contact us and we will do our best to accommodate your request. If you have any other questions or concerns about our privacy policy, please don't hesitate to contact us. We value your privacy and will do everything we can to protect it.

Opposition Thread's currently does not operate a exchange or return policy. Customers who are unfortunately not happy with their purchase(s) can contact as oppositionthread@mail.com and our team will seek to deal with the matter as soon as possible.

Items are typically shipped within 2-3 days of order confirmation. Delivery usually takes 3-5 days for UK deliveries. Our UK courier delivers from Monday to Friday. Please note that couriers do not delivery on Bank Holidays. Please alllow an extra day for delivery.

In the unlikely event you are missing an item from your order, Please contact our team at oppositionthread@mail.com, we will do our best to assist you.

You make an offer to purchase a product from us (your "order") through completing the following stages below on the website: Adding the product to your basket Entering billing details Entering billing address Confirming your order Your offer only represents to us an offer to purchase a product from us and does not form a binding contract until we accept your payment. In the case whereby you order more than one product your order contains a series of offers for each product individually. On receipt of your order, we will send you an order acknowledgement email to the email address which you provide in the order process. This order acknowledgement email will contain your order number, details of the goods ordered and a delivery estimate. Please note that this email is only to acknowledge that your order has been received, and is not a representation of a acceptance to purchase goods from us. We must receive full payment of the price of the goods before we can accept any offers. Where you select to pay by credit or debit card we will process the payment at the time of preparing your goods' dispatchment. An offer made by you to purchase a product shall only be deemed to be accepted by us when we despatch that product to you and send you an order despatch email which includes details of the product. We reserve the right to refuse any offers in an order prior to acceptance. If a product is not available we will include details of the unavailable product in the order despatch email. A product which is not available will not be included in the contract for a product which is despatched. All prices and charges on the website are in the relevant currency for the region selected at the top right hand corner of the website and in GBP.

You may not: modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial).

Any claim relating to Opposition Threads Limited's web site shall be governed by the laws of the State of England without regard to its conflict of law provisions.

We accept all major debit cards and credit cards. Visa, Visa Debit / Delta, Visa Electron, MasterCard Debit, MasterCard, UK Maestro, & PayPal. All transactions are processed via Wix Payments or PayPal and are encrypted for your safety.

Please see attached a size guide to our products. Opposition Threads' Size Guide